Privacy Policy

Last updated: June 2026

Who We Are

Garden Co Online (ABN 36 805 031 242) operates this website and online store. We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.

For questions about this policy, contact us at info@gardenco.com.au.

What Information We Collect

We may collect personal information including your name, email address, phone number, shipping and billing address, and payment details. We also collect usage data such as pages visited, browser type, and IP address through cookies and analytics tools.

How We Use Your Information

We use your information to:

Process and fulfil orders
Communicate with you about your order
Send marketing communications (where you have opted in)
Improve our website and services
Detect and prevent fraud

Advertising & Analytics

We use third-party advertising and analytics services to help us understand how our website is used and to show relevant ads. These services may use cookies and similar tracking technologies:

Meta (Facebook & Instagram) — We use the Meta Pixel to measure ad performance and show relevant ads on Facebook and Instagram. Meta may use this data in accordance with their Data Policy.
Google Ads & Google Analytics — We use Google Ads conversion tracking and Google Analytics to measure website traffic and ad performance. Google may use this data in accordance with their Privacy Policy.

You can opt out of personalised advertising via your device settings or through Your Online Choices.

Cookies

Our website uses cookies to improve your experience and enable advertising features. You can disable cookies in your browser settings, though some website functionality may be affected.

Sharing Your Information

We do not sell your personal information. We may share it with trusted third-party service providers (such as payment processors and shipping carriers) who assist us in operating our store, and with advertising platforms as described above.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Payment information is processed securely and we do not store your full card details.

Your Rights

You may request access to, or correction of, your personal information by contacting us at info@gardenco.com.au. We will respond within a reasonable timeframe.

Contact Us

For any privacy-related questions or to request access to your personal information, please get in touch:

Garden Co Online
PO Box 126, Stoneville Post Office, WA, 6081
info@gardenco.com.au